Thank you for shopping with us. We want you to be fully satisfied with your purchase. Please review our refund policy below.
We accept refund requests within 30 days of delivery. To be eligible for a refund, your item must be unused, in its original packaging, and in the same condition that you received it.
The following items cannot be returned:
If your order arrives damaged or incorrect, contact us within 48 hours of delivery. Please provide your order number and clear photos of the issue so we can assist you promptly.
Once your return is received and inspected, we'll notify you of the approval or rejection of your refund.
Approved refunds are processed back to your original payment method within 3 to 7 business days.
Shipping fees are non-refundable. For returns not caused by our error, you are responsible for the return shipping cost.
Orders can only be canceled before they are shipped. Once shipped, the order must follow the return process.
To start a refund request, contact our support team with: