Privacy Policy

Last updated: August 9, 2026

Welcome to HYTOYS (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit or make a purchase on our website (the “Site”).

1. Information We Collect

We collect personal information that you provide when you:

• Place an order
• Create an account
• Subscribe to our newsletter
• Contact support or submit a form

This may include:

• Name
• Email address
• Billing and shipping address
• Phone number for shipping updates
• Order details and purchase history
• Payment information processed by our payment partners (we do not store full card numbers)

We also automatically collect certain information, such as:

• IP address, device, and browser type
• Pages viewed and referring URLs
• Cookie identifiers and analytics data

2. How We Use Your Information

• Process and deliver your orders
• Provide customer support
• Send order and shipping updates
• Improve our products and website experience
• Detect and prevent fraud
• Send marketing communications (only if you opt in)

3. Sharing Your Information

We share your data only as needed to operate our business:

• Payment processors (e.g., Stripe, PayPal)
• Shipping carriers (e.g., USPS, UPS)
• Email and support platforms
• Analytics and site performance tools

We do not sell or rent your personal information.

4. Cookies

We use cookies to remember your cart, improve functionality, and measure traffic. You can disable cookies in your browser, but some features may not work properly.

5. Data Retention

We keep personal data only as long as necessary for orders, accounting, and legal obligations. You may request deletion of your personal data at any time.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Object to certain processing
• Withdraw consent for marketing
• Request a copy of your data

To exercise your rights, contact us using the details below.

7. Security

We use SSL encryption and secure payment gateways to protect your data. While no system is completely secure, we take reasonable steps to safeguard your information.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us through our Contact Page.